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Privacy Policy

Last updated: December 2024

1. Introduction

GuildMetric ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information from Discord

When you sign in with Discord, we collect:

  • Your Discord user ID and username
  • Your email address (if provided)
  • Your profile picture
  • List of Discord servers you belong to

2.2 Information from Linked Accounts

If you choose to link additional accounts, we may collect:

  • Twitter: User ID, username, and public profile information
  • Telegram: User ID and username

2.3 Usage Information

We automatically collect:

  • Mission completion data and timestamps
  • Points earned and transactions
  • Community membership and activity
  • Device and browser information

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Platform
  • Verify your identity and manage your account
  • Track mission completions and award points
  • Display leaderboards and community statistics
  • Communicate with you about your account
  • Improve and optimize the Platform
  • Detect and prevent fraud or abuse

4. Information Sharing

We may share your information in the following circumstances:

  • Within Communities: Your username, avatar, points, and activity may be visible to other community members
  • Community Owners: Community administrators can see member activity within their communities
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With third parties who help us operate the Platform

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Disconnect linked social accounts
  • Export your data
  • Opt-out of non-essential communications

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We may use analytics tools to understand how the Platform is used and improve our services.

9. Third-Party Services

Our Platform integrates with Discord, Twitter, and Telegram. When you connect these accounts, their respective privacy policies also apply. We encourage you to review their privacy practices.

10. Children's Privacy

The Platform is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform. Your continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us through our official channels.